Last Updated: Sunday 23rd November 2026
1. Introduction
BlackHorrorCon (“we,” “us,” “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when purchasing tickets, visiting our website, attending the convention, or interacting with our services. We comply with applicable data protection laws, including the UK GDPR, the Data Protection Act 2018, and other relevant regulations.
2. Information We Collect
We may collect and process the following categories of data:
Personal Information:
- Full name
- Email address
- Phone number
- Billing and mailing address
- Ticket purchase and registration details
Payment Information:
- Payment details are processed securely by third-party providers; we do not store full card information.
Technical Data:
- IP address
- Browser type, device type, and operating system
- Cookies and usage data collected through our website
Event Engagement Data:
- Panel or workshop registrations
- Photo op or autograph session bookings
- Any communication you send to our support team
3. How We Use Your Information
We use your information for the following purposes:
- To process ticket purchases, registrations, and confirmations
- To deliver event updates, schedule changes, and customer support
- To manage attendance, ticket validation, and on-site experience
- To improve our website and event services
- To send marketing communications, where consent has been given
- To comply with legal requirements and ensure event safety
Legal Basis for Processing:
We rely on the following legal grounds under UK GDPR:
- Performance of a contract (ticket purchases, event entry)
- Legitimate interests (event improvement, security monitoring)
- Consent (marketing communication)
- Legal obligation (complying with regulatory requirements)
4. Sharing Your Information
We do not sell your personal information. We may share data with:
- Service providers (ticketing platforms, payment processors, email systems)
- Event partners assisting with programming or VIP experiences
- Legal or regulatory authorities when required
All third parties must comply with confidentiality and data protection requirements.
5. Cookies and Tracking
BlackHorrorCon’s website uses cookies to:
- Improve user experience
- Monitor website performance
- Personalise content
Users may disable cookies via browser settings; however, some site functions may be limited.
6. Data Retention
We retain personal information only as long as necessary to fulfil the purposes outlined above, meet legal obligations, and resolve disputes. Ticketing records may be kept for up to seven years for financial compliance.
7. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent for marketing at any time
To exercise these rights, contact us at: contact@blackhorrorcon.com
8. International Data Transfers
If data is transferred outside the UK, we ensure appropriate safeguards (e.g., Standard Contractual Clauses, adequacy decisions).
9. Children’s Privacy
BlackHorrorCon is not intended for individuals under 16 without parental consent. We do not knowingly collect children’s data without permission.
10. Security
We implement organisational and technical measures to protect your data against loss, misuse, or unauthorised access. While no system is completely secure, we follow industry standards to safeguard your information.
11. Third-Party Links
Our website or event materials may link to external websites. We are not responsible for the privacy practices of those sites.
12. Updates to This Policy
We may update this Privacy Policy periodically. The updated policy will be posted on our website with a revised “Last Updated” date.
13. Contact Information
For privacy inquiries or data requests, contact:
BlackHorrorCon
Email: contact@blackhorrorcon.com
Website: www.blackhorrorcon.com